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What is your cancellation policy?Guest receives 100.00% if cancellation occurs at least 30 days before arrival; No refunds within 30 days of arrival.
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When is payment due?Payment is due in full at the time of booking unless otherwise arranged.
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Do you offer gift cards or certificates?Yes! Tree Lofts gift certificates are available year-round. Contact us here to purchase.
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Are the roads accessible in winter?Yes, but the property is elevated. We recommend a vehicle with decent clearance and all-wheel drive during winter months.
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What happens if the weather is bad?Our cancellation policy applies regardless of weather. Travel insurance is encouraged for peace of mind.
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Do cabins have fire pits or grills?Most cabins feature private fire pits and outdoor seating areas. Some also include propane or charcoal grills—see each listing for details.
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Can I bring my own firewood?Yes, or we can provide bundles for your stay. Just let us know at the time of booking.
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Are pets allowed?Yes—The Tree Lofts is pet-friendly! A small pet fee applies, and we ask that pets be well-behaved and never left unattended. Be sure to read the pet policy at booking.
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Do the cabins have Wi-Fi?Yes! Each unit has high-speed wireless internet, suitable for streaming, remote work, and Zoom calls.
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Are linens, towels, and toiletries provided?Yes. All cabins come with clean linens, bath towels, hand soap, shampoo, conditioner, and body wash.
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Is there a hot tub?Some cabins feature private outdoor hot tubs—check the individual listing or click here to browse hot tub cabins.
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Is there a kitchen in each unit?Yes. All lofts include fully equipped kitchens with cookware, utensils, a stovetop, refrigerator, microwave, and coffee maker.
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What time is check-in and check-out?Check-in is at 4:00 PM and check-out is at 11:00 AM.
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How do I check in?You’ll receive a detailed welcome email with directions, parking info, and your personalized access code prior to arrival. All cabins use contactless self check-in.
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Is there a minimum night stay?Yes, a two-night minimum is typically required. During holidays and peak seasons, longer stays may apply.
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